For riders ยท 8 min read

Delivery Partner Jobs in Bengaluru: Earnings, Requirements, Reality

Delivery work pays per completed trip and rewards local knowledge more than anything else. This is a plain description of how it works on Dookan, what you need to start, and what the day actually looks like.

On this page

  • ยท Requirements and onboarding
  • ยท How jobs reach you
  • ยท A trip, step by step
  • ยท Earnings and cash handling
  • ยท Working smart and safely
  • ยท Frequently asked questions

1.Requirements and onboarding

You need to be 18 or above, own or have access to a two-wheeler with valid registration and insurance, hold a valid driving licence, and have a smartphone with working data and GPS.

Verification is through DigiLocker or by uploading Aadhaar and PAN for manual review, along with your bank details for earnings. Once approved you can go online and start receiving jobs.

2.How jobs reach you

You only see orders that a shop has already accepted and packed, so you are not waiting at a counter for someone to start bagging. Jobs nearby are offered based on your live location while you are online.

You can hold one active order at a time. That keeps your route short and your completion time predictable rather than juggling three drops across two kilometres.

3.A trip, step by step

Accept the job, navigate to the shop using the in-app map, collect and verify the items, mark the order picked up, then navigate to the customer. Distance, route and ETA update live as you move.

For prepaid orders, the customer gives you a six-character code that you enter to complete the delivery. For cash orders, you collect the exact amount shown on the order. Call buttons are built in so you never need to save a customer's number.

4.Earnings and cash handling

Earnings are per completed delivery and accrue in your dashboard. Self-pickup orders do not create delivery jobs, so they do not affect your earnings either way.

Cash you collect belongs to the platform settlement, not to you โ€” deposit it as instructed. Clean cash handling is the fastest way to stay in good standing.

5.Working smart and safely

Go online in the hours your area is busy โ€” morning grocery runs and evening top-ups. Learn the gated communities, service roads and short cuts in a 3 km radius; that knowledge beats speed.

Wear a helmet, never use the phone while riding, pull over to read the map, and refuse any delivery that feels unsafe or involves restricted goods to an underage customer.

Frequently asked questions

What documents do I need to join?

Aadhaar, PAN, a valid driving licence, vehicle registration and insurance, and bank details for earnings.

Can I work part time?

Yes. You receive jobs only while you are online, so you choose your hours.

Can I take two orders together?

No. One active order at a time, until it is delivered or cancelled.

How do prepaid deliveries close?

The customer shares a six-character code which you enter in the app to mark the order delivered.

Can a shop owner also be a delivery partner?

Yes. A merchant can apply for delivery access and keep both roles once approved.

Order from shops near you

Dookan delivers groceries, snacks, household essentials and personal care from verified local shops in about 29 minutes โ€” or keep it ready for self pickup.

Start shopping

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